Privacy Policy
Last updated: November 13, 2026
This policy explains what information Nabd collects, how we use it and how we protect it. Nabd is a business intelligence service for restaurants, cafés and shops.
1. What we collect
Account information: your name, email address, password (stored only as a secure hash) and the business details you enter, such as business name, type, logo, currency and contact details.
Business data: sales, products, prices, costs, stock, expenses and suppliers that reach Nabd through a POS connection you set up, or through Excel, CSV or Google Sheets files you import.
Usage information: sign-ins and changes made inside your business, kept in your activity log.
2. How we use it
To show your dashboard, reports, stock alerts and analytics.
To power the AI assistant and AI insights, which answer questions using your own business data only.
To run, secure and improve the service and to contact you about your account.
3. We never sell your data
We do not sell, rent or trade your personal or business data. We do not use your business data for advertising.
4. How we store and protect it
Data is encrypted in transit and at rest. POS API keys get an extra layer of encryption and can't be viewed again by anyone.
Every business is isolated from every other business. Your team members only see what their role allows.
POS connections are read-only: Nabd cannot change prices, orders or your till.
5. The Nabd team can't see your business data
Our administrators only see basic account information: business name, owner email, plan, payment status, sign-up date and last activity.
They can see your sales, products, stock, reports or other business data only if the owner turns on Support access in Settings. It is off by default, read-only, can be limited to 24 hours or 7 days, and the owner can turn it off at any time.
Your AI assistant conversations are private to you and are never visible to the Nabd team.
6. Every access is logged
Each time a Nabd team member opens your business, we record who it was and when. The owner can see this log in Settings → Data safety.
7. Service providers
We use trusted providers to host the service and run the AI features. They process data only on our behalf and only to provide Nabd.
8. Your choices and deleting your data
You can download a full copy of your business data from Settings at any time.
The owner can permanently delete the business and all its data from Settings → Data safety. You can also ask us to delete your account by emailing us.
9. Changes to this policy
If we make important changes, we will update the date above and let you know in the app or by email.